FAQ's

I hope that this information is helpful, and answers your questions. If not, please reach out! You can email me at: help@erinadrianart.com and I will get back to you as soon as I can!

WHEN WILL MY ARTWORK SHIP?

Original paintings will be packed and shipped within 5 working days. Within the US pieces are sent by UPS, FedEx or courier depending on size and weight. Please allow 7 working days in total once your order ships.

WHAT ARE THE DELIVERY COSTS?

For smaller paintings the shipping costs are calculated during the online checkout process and will be confirmed prior to order placement.

For larger items, I will promptly contact you with a quote for delivery costs, once you have placed your order.  If those shipping costs are unacceptable then I will be happy to cancel the order and issue a refund. If you prefer, you can contact me prior to placing the order and I would be happy to provide a quote for the shipping costs. Once delivery costs have been agreed, I will arrange for shipping.

CAN I PICK UP MY PAINTING IN PERSON?

Yes, if you would like to pick up your painting in person use the code code STUDIOPICKUP at checkout for free shipping and email me so we can work out a time for you to pick up your piece at the studio.

WHAT IS MIXED MEDIA?

I work mainly in water based mediums; acrylic paint, pencils, charcoal, and collage elements.

WILL MY PIECE BE READY TO HANG?

Yes, all pieces come wired and ready to hang. Small works come with a hanger attached to the back. The only thing you need to do is decide where you will hang your work!

DOES MY PAINTING NEED TO BE FRAMED?

No. Similar to a gallery stretched canvas, cradled wood panels create their own frame with a 1-2.5" depth and can be hung without a frame. 

For large paintings, I seal the sides of the painting with wax medium to preserve the natural look of the wood. You are welcome to frame your piece if that is what you prefer. For medium pieces, the paintings on cradled wood usually have a contemporary hand painted wooden frame. Details will be in the painting description.

DO YOU SEAL THE PAINTINGS? 

Yes, all paintings are sealed with either a UV varnish, or cold wax medium to help protect your artwork.